Returns Policy

Sales are final from immediate moment of purchase. 

Exchanges / Refunds will only be issued when a written letter of request is accepted. Please make sure that you have carefully reviewed your order before finalising your purchase. For more help please contact:  sales@imtayazqassim.co.uk.

Clients must contact sales@imtayazqassim.co.uk with a written request to return the item(s) with in 5 days of the order. Tags must not be broken and still attached. We can't refund your original or return postage costs. 

Sale items cannot be refunded.

  • IMTAYAZ QASSIM reserves all rights to request photographic support for any and all returns regarding defective merchandise before authorising the return and the eventual charges for the shipment and import fees.

  • IMTAYAZ QASSIM reserves all rights to refuse any unauthorised returns.

  • IMTAYAZ QASSIM will NOT accept any items that have been worn, washed or altered for any reason.

  • IMTAYAZ QASSIM reserves the right to inspect returned merchandise and assess re-stocking fees depending on the state of the returned merchandise

 

Shipping Policy

We ship worldwide.

UK - Tracked & Signed (1-2 days) - £10.00
UK - Tracked & Signed (24 hours) - £15.00
International - Tracked & Signed (48 hours) - £20.00

Tracking Info is automatically emailed to all customers, UK and International. If you require further information please email sales@imtayazqassim.co.uk or get in touch via the online contact form.